Privacy Policy

Effective Date: February 25, 2026

Pro Pressure Washing Solutions LLC (“Company,” “we,” “our,” or “us”) operates the website www.propressurewashingsolutions.com (the “Website”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or use our services.

By accessing or using this Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

Information You Provide to Us

When you submit a contact form, request an estimate, communicate with us, or use our services, we may collect:

• Full name
• Phone number
• Email address
• Property address
• Service details
• Uploaded photos or videos
• Communication preferences
• Payment information (processed through third-party providers)

Marketing & Communication Preferences

If you opt in, we may collect and store your consent to receive:

• Promotional emails
• Service reminders
• Appointment confirmations
• Review requests
• Marketing text messages (SMS)

You may opt out at any time (see Section 8).

Automatically Collected Information

When you visit our Website, we may automatically collect certain information including:

• IP address
• Browser type
• Device type
• Pages visited
• Time spent on pages
• Referral source

This data is collected through cookies and tracking technologies.

2. Cookies & Tracking Technologies

We use cookies and tracking tools, including:

• Google Analytics
• Google Ads conversion tracking
• Meta (Facebook) Pixel
• Remarketing and advertising cookies

These tools help us understand Website performance, improve user experience, and deliver relevant advertisements.

You may disable cookies in your browser settings; however, certain Website features may not function properly if cookies are disabled.

3. How We Use Your Information

We may use collected information to:

• Provide estimates and services
• Process payments
• Communicate about appointments and services
• Send marketing communications (if opted in)
• Improve Website functionality and performance
• Comply with legal obligations
• Prevent fraud or unauthorized activity

We do not sell your personal information.

4. Payment Processing

We accept payments through secure third-party providers, which may include:

• Jobber Payments
• PayPal
• Venmo
• Zelle
• Cash App
• ACH transfers
• Credit and debit cards

We do not store full credit card numbers on our servers. Payment providers maintain their own security and privacy policies.

5. Data Storage & Security

Customer information may be stored or processed through trusted third-party service providers, including:

• Jobber (CRM and invoicing)
• QuickBooks (accounting)
• Google Workspace (email communications)
• WordPress / QuoteIQ
• Squarespace (domain services)
• Website hosting providers

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system can guarantee absolute security.

6. SMS & Email Communications

If you opt in to receive SMS or marketing emails:

• Message frequency may vary
• Standard message and data rates may apply
• You may reply STOP to unsubscribe from SMS
• You may unsubscribe from emails via the link provided

Consent to receive marketing communications is not a condition of purchase.

7. Reviews, Photos & Testimonials

We may display customer reviews, testimonials, and before-and-after photos or videos on our Website and social media platforms.

By submitting a review or allowing photography of completed work, you grant us permission to use such content for marketing purposes unless otherwise agreed in writing.

We will not publish personally identifiable information without consent.

8. Your Privacy Rights

Depending on your state or country of residence, you may have rights under applicable privacy laws, including:

• Virginia Consumer Data Protection Act (VCDPA)
• California Consumer Privacy Act (CCPA)
• General Data Protection Regulation (GDPR – limited applicability)

You may request to:

• Access your personal information
• Correct inaccurate information
• Delete your personal information
• Opt out of targeted advertising

To exercise your rights, contact:

patrick@propressurewashingsolutions.com

We will respond in accordance with applicable law.

9. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors.

10. Third-Party Leads & Future Services

We may receive leads from third-party platforms or offer additional services such as financing or membership programs in the future. Information collected through third-party platforms may also be subject to their respective privacy policies.

11. Data Retention

We retain personal information for as long as necessary to:

• Provide services
• Maintain business records
• Comply with tax and legal obligations
• Resolve disputes

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

13. Contact Information

Pro Pressure Washing Solutions LLC
911 5th St SW Unit 1
Roanoke, VA 24016
Phone: 540-202-2419
Email: patrick@propressurewashingsolutions.com